FAQ

What's the process to place an order?

Two options:
a. Text, email, or message us on Instagram with your questions (hint: ask about our promotions), and a member of Kora Apparel will walk you through the ordering process.
b. Place an order on the website and a member of Kora Apparel will reach out to you within two business days

What's the turnaround time?

Typical turnaround time is 30 days or less from design confirmation to jerseys delivered to your doorstep. Timelines may vary based on carrier operations. 

How long is the design process?

As short and as long as it takes to achieve your vision, though we recommend taking no longer than 2 weeks. Design begins within 48 hours of payment received through this online store. This is an investment in your personal brand or business, and we're here to support you. 

What is the design process like?

Once you place your order on this website, you will be hearing from a member of Kora Apparel to begin the design process. We can communicate with you via video, phone, email, or text (recommended).

We will ask if there are any logos or graphics you may want to include on your jersey and start putting together a vision. At this stage, preparing inspiration photos to share with us would help expedite the design process!

I don't have a vision for my jerseys... can you help?

Yes, of course! We work with customers who trust us with crafting a vision on their behalf constantly. 

Do you have branding needs? Contact us to learn about our branding services. 

Return & Exchange Policy

Due to the custom nature of the product, returns and exchanges are not available. Please confirm your jersey sizes with the size chart.